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Terms & Conditions

Last Updated: January 2025

Welcome to USARentalCompare. By accessing or using our website, services, or support channels, you agree to comply with the following Terms & Conditions. Please read this document carefully before using our platform.

1. About USARentalCompare

USARentalCompare is an independent car rental assistance platform. We help customers with rental inquiries, reservations, extensions, changes, and support requests. We are not a car rental company and do not own or manage any rental vehicle inventory.

All rental bookings processed through our assistance channels are fulfilled by third-party rental vendors (such as Hertz, Avis, Budget, etc.), each operating under their own terms, pricing structures, and policies.

2. Acceptance of Terms

By using our website or requesting assistance, you acknowledge that you have read, understood, and agreed to these Terms & Conditions as well as our Privacy Policy, Refund & Cancellation Policy, and any other applicable documents.

3. Services Provided

Our platform may offer the following services:

  • Assistance with car rental booking requests
  • Rental extensions, changes, or modification support
  • General rental-related help and customer support
  • Connecting customers with rental companies
  • Providing rental information and comparison details

Services are offered on a best-effort basis. Final rental approval, pricing, availability, and policies are controlled solely by the respective rental provider.

4. No Guarantee of Availability or Pricing

USARentalCompare does not control vehicle availability, pricing, taxes, surcharges, vendor fees, or insurance requirements. Any information shown on the website is subject to change by the rental provider without notice.

We make reasonable efforts to provide accurate information but do not guarantee that all details are fully up-to-date, error-free, or reflective of real-time vendor availability.

5. Payments & Billing

All payments for car rentals are processed directly by the rental vendor or affiliated payment processors. USARentalCompare does not charge rental fees or collect payments on behalf of any vendor.

Service fees (if applied) for support or convenience will be clearly disclosed before completion and are separate from the rental vendor's charges.

6. User Responsibilities

Users agree to:

  • Provide accurate, complete, and truthful information when requesting rental assistance
  • Review all rental vendor terms before confirming a reservation
  • Follow local driving laws and vendor requirements
  • Ensure proper documentation (driver’s license, ID, credit card, etc.) at vehicle pickup

Any rental disagreements, charges, or disputes between you and the rental vendor must be resolved directly with that vendor.

7. Cancellations, Changes & Refunds

All cancellations or modification requests are governed by the rental vendor’s policies. Some vendors may allow free cancellation, while others may charge fees or offer no refund.

USARentalCompare assists with submitting your request but cannot guarantee approval or refund outcomes.

8. No-Show Policy

If a customer does not arrive at the scheduled pickup time without cancellation, the vendor may treat the reservation as a “no-show” and apply full charges according to their rules. USARentalCompare has no control over no-show penalties.

9. Limitation of Liability

USARentalCompare is not liable for:

  • Rental vendor decisions, delays, cancellations, or overbooking
  • Vehicle availability issues or operational problems
  • Additional charges, deposits, or holds imposed by rental providers
  • Driving incidents, accidents, or violations involving the rental vehicle
  • Losses caused by force majeure events (weather, system outages, travel disruptions, etc.)

Our services are provided on an “as-is” and “as-available” basis without warranties of any kind.

10. Intellectual Property

All content on this website—including text, design, images, and brand elements—is the property of USARentalCompare and protected under applicable copyright laws.

11. Prohibited Activities

Users may NOT:

  • Use the website for fraudulent or unlawful purposes
  • Interfere with website functionality or security
  • Resell, copy, or scrape website content without permission
  • Misrepresent identity or provide false booking information

12. Modifications to These Terms

USARentalCompare reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes indicates acceptance.

13. Contact Information

You can reach us with any questions regarding these Terms:

Email: booking@usarentalcompare.com

Phone: +1 (810) 215-7730

Address: 312 Hood Avenue, San Diego, CA 92123

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