Last Updated: January 2025
This Booking Policy outlines the rules and conditions that apply when making a rental reservation through USARentalCompare. By submitting a booking request or using our services, you agree to the terms detailed below.
USARentalCompare is an independent assistance platform that helps customers submit rental booking requests, compare options, and receive support.
We do not own vehicles or operate as a car rental company. All confirmed bookings are fulfilled by third-party rental providers such as Enterprise, Budget, Avis, Hertz, and others.
When you submit a booking request through our platform or support channels:
Submission of a booking request does not guarantee immediate confirmation.
A reservation is considered confirmed only after you receive:
Pricing, terms, and vehicle availability are determined solely by the rental vendor.
All drivers must meet the rental provider’s requirements, which may include:
Failure to meet these requirements may result in denial at pickup, subject to vendor policies.
All rental pricing—including taxes, deposits, surcharges, insurance, optional extras, and security holds— is governed by the rental provider and may vary by location or season.
Any support or convenience service fees charged by USARentalCompare (if applicable) are separate and clearly disclosed before completion.
Modification requests (dates, times, vehicle type, location, driver information, etc.) may be submitted through our support channels.
Approval of changes is subject to the rental provider’s policies and availability. Additional charges or rate changes may apply.
Cancellation rules are based on the rental vendor’s terms. Some bookings may allow free cancellation, while others may incur penalties or be non-refundable.
USARentalCompare can assist with processing cancellation requests but cannot override vendor policies.
If a customer does not arrive at the scheduled pickup time and fails to cancel in advance, the booking may be marked as a no-show.
No-show penalties are determined by the rental provider and cannot be waived by USARentalCompare.
Most rental providers require the following at pickup:
If the customer fails to present required documentation, the provider may refuse the rental.
In rare cases, the rental provider may:
Such decisions are fully controlled by the rental vendor. USARentalCompare is not responsible for provider-level availability or operational decisions.
Once a vehicle is picked up, the customer assumes full responsibility for:
Vendor-imposed fees or charges must be resolved directly with the rental provider.
For booking assistance or questions, you may contact us at:
Email: booking@usarentalcompare.com
Phone: +1 (810) 215-7730
Address: 312 Hood Avenue, San Diego, CA 92123